Privacy and Refund Policy for Clean Living Pool and Spa
Privacy Policy
Your privacy is important to us at Clean Living Pool and Spa. We understand that you provide private information in the course of doing business with us online. So that you understand how we operate to protect this information, the following is a description of our policies on collecting and protecting the information you provide to us. Other information related to the terms of use of this website are also provided.
Your Personal Information
Personal Information is gathered by Clean Living Pool and Spa for the sole benefit of Clean Living Pool and Spa. Clean Living Pool and Spa does not sell, rent or provide your “Personal Information” to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, age, address, email address, financial information (account or credit card numbers), income level, phone number, etc. Personal Information is personal to you in that it belongs to you and identifies who you are. There are a variety of pathways, electronic and otherwise, by which any single element of these data can point to you personally. Personal Information does NOT include your IP Address as defined below. Personal Information is generally kept for Clean Living Pool and Spa business which is primarily used to assist you in your current or future communications and/or transactions or in analyzing sales trends.
Personal Information is primarily obtained from a form required to be completed when customers request information, products or services, including subscribing to the Clean Living Pool and Spa Newsletter. Personal Information that is collected by Clean Living Pool and Spa is used to bill the user for products and services, and to ship those products. Personal Information is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.
Clean Living Pool and Spa may use online surveys which ask visitors for Personal Information which usually includes contact information (typically the customer’s email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such surveys to send the user promotional material from Clean Living Pool and Spa. Clean Living Pool and Spa may also run contests on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer’s email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such contests to send users promotional material from Clean Living Pool and Spa. The customer’s Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest.). Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
Cookies and IP Addresses
Clean Living Pool and Spa also collects, uses, and monetizes IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your “virtual” address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you as a person. It is only a logical address allowing you to connect to others and others to locate your computer. An IP Address can be used variously as set forth herein. We could potentially use an IP Address to help diagnose problems with our server, and to administer our Website. The IP Address may be used to help identify you and your shopping cart and to gather broad demographic information. Our site uses cookies to keep track of your shopping cart. We may use cookies for other purposes such as site personalization as well. You can reject cookies and still use the Clean Living Pool and Spa website, however, it will disable the ability for the site to recognize your cart, your account and any personalization efforts.
Clean Living Pool and Spa may monetize or otherwise provide anonymous IP Addresses to third parties. Clean Living Pool and Spa sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses, no Personal Information is provided to them.
External Links
This site contains links to other sites. Clean Living Pool and Spa is not responsible for the privacy practices or the content of such Websites.
Your Rights and Obligations With Respect To Content and Material Submitted by You
Any comments, reviews, posts, feedback, questions, answers, notes, messages, images, video, audio, materials, ideas, suggestions or other communications you submit to Clean Living Pool and Spa are not private or proprietary. By submitting User Content on or through Clean Living Pool and Spa, you grant Clean Living Pool and Spa an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works based upon such User Content, in any form, media, software or technology of any kind now existing or developed in the future. By submitting such User Content on or through Clean Living Pool and Spa, you are confirming that (a) you are the sole author of the User Content and the User Content originated with you and was not copied in whole or in part from any other work; (b) you have obtained all necessary permissions associated with the User Content, including without limitation permissions relating to copyrights, trademarks, rights of publicity and/or rights of privacy; (c) the User Content does not contain hate speech or profanity and is not libelous, obscene or otherwise in violation of this Agreement, and (d) that you are not a minor and have the legal right and capacity to enter into and comply with these Terms. By submitting any such User Content on or through Char Poles, you grant Clean Living Pool and Spa to use your name, alias and any other information (as provided by you) to attribute such User Content to you. Without limiting the generality of the previous sentence, and subject to our Privacy Policy, you authorize Clean Living Pool and Spa and its affiliates to share the User Content across all affiliated Web sites, and to use your name and any other information in connection with its use of such User Content. You also grant Clean Living Pool and Spa and its affiliates the right to use any material, information, ideas, concepts, know-how or techniques contained in such User Content. We are not responsible for the similarity of any of our Content or programming in any media to User Content submitted by you. Any and all rights granted in this section are granted without the need for any compensation to you in any form. User Content does not reflect the views of Clean Living Pool and Spa, and Clean Living Pool and Spa does not represent or guarantee the truthfulness, accuracy, completeness, timeliness or reliability of any User Content, nor endorses or supports any opinions expressed in any User Content. In no event shall Clean Living Pool and Spa have or be construed to have any responsibility or liability for or in connection with any User Content. If we determine, in our sole discretion, you or any User Content you submit violates this Agreement, we reserve the right, at any time, without notice and without limiting any and all other rights we may have under this Agreement, to (a) refuse to allow you to submit further User Content, (b) remove and delete your User Content, (c) revoke your registration and right to use the User Content Submission Features and (d) use any technological, legal, operational or other means available to enforce the terms of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration, access using your e-mail address, your user name and password.
Clean Living Pool and Spa DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEB SITE.
How Secure Is Information About Me?
We work to protect the security of your Personal Information during any transmission by using software which encrypts information you input.
We do not reveal the entirety of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Opting Out Of Communications From Clean Living Pool and Spa
You may elect not to receive on-line or off-line communication from us. To stop receiving Clean Living Pool and Spa email or catalogs, email us at cleanlivingpools@gmail.com Changes to Our Privacy Policy
Clean Living Pool and Spa will potentially update this privacy policy from time to time. We will contact anyone on our email list when there are fundamental changes that will possibly affect the way you interact with us.
How to Contact Clean Living Pool and Spa
If you have any questions or concerns about privacy, please feel free to contact us. To do so you can send an email to cleanlivingpools@gmail.com
Cancellation, Warranty and Refund Policy
Refunds: All cancellations of pool service must be received at least 2 business weeks in advance. Cancellations must be received in writing by e-mail to cleanlivingpools@gmail.com . Refunds will not be issued for pool cleaning services.
Warranty: Manufacturers typically provide some kind of warranty on pool product and parts. Clean Living Pool and Spa will happily assist you in having parts and products replaced by a manufacturer. Clean Living Pool and Spa provides a 1 year warranty on our work based on continual weekly pool maintenance. If Clean Living Pool and Spa is not regularly providing pool maintenance the warranty is 90 days. The warranty for both parts and our work will be void under the following conditions:
Return and Exchanges: Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Simply return the item for exchange, refund, repair, or credit. Please call us at 702-539-3839 or 702-539-3927.
Your privacy is important to us at Clean Living Pool and Spa. We understand that you provide private information in the course of doing business with us online. So that you understand how we operate to protect this information, the following is a description of our policies on collecting and protecting the information you provide to us. Other information related to the terms of use of this website are also provided.
Your Personal Information
Personal Information is gathered by Clean Living Pool and Spa for the sole benefit of Clean Living Pool and Spa. Clean Living Pool and Spa does not sell, rent or provide your “Personal Information” to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, age, address, email address, financial information (account or credit card numbers), income level, phone number, etc. Personal Information is personal to you in that it belongs to you and identifies who you are. There are a variety of pathways, electronic and otherwise, by which any single element of these data can point to you personally. Personal Information does NOT include your IP Address as defined below. Personal Information is generally kept for Clean Living Pool and Spa business which is primarily used to assist you in your current or future communications and/or transactions or in analyzing sales trends.
Personal Information is primarily obtained from a form required to be completed when customers request information, products or services, including subscribing to the Clean Living Pool and Spa Newsletter. Personal Information that is collected by Clean Living Pool and Spa is used to bill the user for products and services, and to ship those products. Personal Information is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.
Clean Living Pool and Spa may use online surveys which ask visitors for Personal Information which usually includes contact information (typically the customer’s email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such surveys to send the user promotional material from Clean Living Pool and Spa. Clean Living Pool and Spa may also run contests on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer’s email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such contests to send users promotional material from Clean Living Pool and Spa. The customer’s Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest.). Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
Cookies and IP Addresses
Clean Living Pool and Spa also collects, uses, and monetizes IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your “virtual” address on the internet. This IP Address is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you as a person. It is only a logical address allowing you to connect to others and others to locate your computer. An IP Address can be used variously as set forth herein. We could potentially use an IP Address to help diagnose problems with our server, and to administer our Website. The IP Address may be used to help identify you and your shopping cart and to gather broad demographic information. Our site uses cookies to keep track of your shopping cart. We may use cookies for other purposes such as site personalization as well. You can reject cookies and still use the Clean Living Pool and Spa website, however, it will disable the ability for the site to recognize your cart, your account and any personalization efforts.
Clean Living Pool and Spa may monetize or otherwise provide anonymous IP Addresses to third parties. Clean Living Pool and Spa sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses, no Personal Information is provided to them.
External Links
This site contains links to other sites. Clean Living Pool and Spa is not responsible for the privacy practices or the content of such Websites.
Your Rights and Obligations With Respect To Content and Material Submitted by You
Any comments, reviews, posts, feedback, questions, answers, notes, messages, images, video, audio, materials, ideas, suggestions or other communications you submit to Clean Living Pool and Spa are not private or proprietary. By submitting User Content on or through Clean Living Pool and Spa, you grant Clean Living Pool and Spa an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works based upon such User Content, in any form, media, software or technology of any kind now existing or developed in the future. By submitting such User Content on or through Clean Living Pool and Spa, you are confirming that (a) you are the sole author of the User Content and the User Content originated with you and was not copied in whole or in part from any other work; (b) you have obtained all necessary permissions associated with the User Content, including without limitation permissions relating to copyrights, trademarks, rights of publicity and/or rights of privacy; (c) the User Content does not contain hate speech or profanity and is not libelous, obscene or otherwise in violation of this Agreement, and (d) that you are not a minor and have the legal right and capacity to enter into and comply with these Terms. By submitting any such User Content on or through Char Poles, you grant Clean Living Pool and Spa to use your name, alias and any other information (as provided by you) to attribute such User Content to you. Without limiting the generality of the previous sentence, and subject to our Privacy Policy, you authorize Clean Living Pool and Spa and its affiliates to share the User Content across all affiliated Web sites, and to use your name and any other information in connection with its use of such User Content. You also grant Clean Living Pool and Spa and its affiliates the right to use any material, information, ideas, concepts, know-how or techniques contained in such User Content. We are not responsible for the similarity of any of our Content or programming in any media to User Content submitted by you. Any and all rights granted in this section are granted without the need for any compensation to you in any form. User Content does not reflect the views of Clean Living Pool and Spa, and Clean Living Pool and Spa does not represent or guarantee the truthfulness, accuracy, completeness, timeliness or reliability of any User Content, nor endorses or supports any opinions expressed in any User Content. In no event shall Clean Living Pool and Spa have or be construed to have any responsibility or liability for or in connection with any User Content. If we determine, in our sole discretion, you or any User Content you submit violates this Agreement, we reserve the right, at any time, without notice and without limiting any and all other rights we may have under this Agreement, to (a) refuse to allow you to submit further User Content, (b) remove and delete your User Content, (c) revoke your registration and right to use the User Content Submission Features and (d) use any technological, legal, operational or other means available to enforce the terms of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration, access using your e-mail address, your user name and password.
Clean Living Pool and Spa DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEB SITE.
How Secure Is Information About Me?
We work to protect the security of your Personal Information during any transmission by using software which encrypts information you input.
We do not reveal the entirety of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Opting Out Of Communications From Clean Living Pool and Spa
You may elect not to receive on-line or off-line communication from us. To stop receiving Clean Living Pool and Spa email or catalogs, email us at cleanlivingpools@gmail.com Changes to Our Privacy Policy
Clean Living Pool and Spa will potentially update this privacy policy from time to time. We will contact anyone on our email list when there are fundamental changes that will possibly affect the way you interact with us.
How to Contact Clean Living Pool and Spa
If you have any questions or concerns about privacy, please feel free to contact us. To do so you can send an email to cleanlivingpools@gmail.com
Cancellation, Warranty and Refund Policy
Refunds: All cancellations of pool service must be received at least 2 business weeks in advance. Cancellations must be received in writing by e-mail to cleanlivingpools@gmail.com . Refunds will not be issued for pool cleaning services.
Warranty: Manufacturers typically provide some kind of warranty on pool product and parts. Clean Living Pool and Spa will happily assist you in having parts and products replaced by a manufacturer. Clean Living Pool and Spa provides a 1 year warranty on our work based on continual weekly pool maintenance. If Clean Living Pool and Spa is not regularly providing pool maintenance the warranty is 90 days. The warranty for both parts and our work will be void under the following conditions:
- The warranty period has expired
- The defect or part is not covered
- The product failure is due to misuse or lack of proper maintenance
- You have made significant alterations to the product, affecting its performance
Return and Exchanges: Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can bring it back. Simply return the item for exchange, refund, repair, or credit. Please call us at 702-539-3839 or 702-539-3927.
